I purchased the bed last month. The Bed arrived when stated and was good quality. I struggled with the assembly instructions and called the company who were very helpful and sent me more instructions to follow, which were easy. Within 3 weeks one of the side panels split so I contacted the company and they arranged for a new part to be sent out straight away over the Easter weekend. I have been really impressed with the customer service. And would definitely order from them again. The bed looks beautiful and I am really happy. Thank you
I received my bed and was told the mattress would be with me by the end of the week. It’s now 3 weeks past the date they said it would arrive and I’ve emailed and phoned multiple times to find out where it is and have had no response/answer. The bed itself also came with no instructions. Dodgy company who like to scam people.
The Milano ottoman bed is stunning. I chose a super king in cream Naples and the fabric and colour are perfect. Plenty of storage too. Would recommend!
After six weeks of chasing for an update, I've received no replies to my emails or voicemails. It’s fair to say I’ve lost my money!
Very poor customer service , bed arrived in complete , took a month of me begging and emailing, phoning to get this resolved , promised a partial refund for the trouble , on my 3rd email to them asking for it , disgusting
Don't waste your time with this company 👎