Not good enough. I did not receive my samples and i ordered it a month ago
Amazing bed. Perfect. Would have liked some instructions but got there in the end.
The bed is absolutely stunning however the instructions it comes with are really basic and the fabric swatches come with no labels so we had to decipher these by sight. I was called and told my bed would be delivered the following day to which I explained we were away and the gentleman assured me he would arrange an alternative date. At 7am the next morning I received a phonecall telling me the delivery guy was 15 minutes away - lucky for me I was able to take quick action and I have an understanding Mum who has spare keys who dashed to my house to take delivery.
I submitted my issues regarding the upholstery faults back on the 31st of October.
I have still not had any come back from customer services.
I since have noticed more discrepancies with the actual frame ,which isn’t sturdy.
I am very disappointed.
Very pleased with bed and the company went above and beyond to make sure we were totally satisfied which we definitely were top marks great company