I received my bed and was told the mattress would be with me by the end of the week. It’s now 3 weeks past the date they said it would arrive and I’ve emailed and phoned multiple times to find out where it is and have had no response/answer. The bed itself also came with no instructions. Dodgy company who like to scam people.

After six weeks of chasing for an update, I've received no replies to my emails or voicemails. It’s fair to say I’ve lost my money!

Very poor customer service , bed arrived in complete , took a month of me begging and emailing, phoning to get this resolved , promised a partial refund for the trouble , on my 3rd email to them asking for it , disgusting
Don't waste your time with this company 👎

Great product
Extremely good value
Good customer support

The bed is absolutely stunning however the instructions it comes with are really basic and the fabric swatches come with no labels so we had to decipher these by sight. I was called and told my bed would be delivered the following day to which I explained we were away and the gentleman assured me he would arrange an alternative date. At 7am the next morning I received a phonecall telling me the delivery guy was 15 minutes away - lucky for me I was able to take quick action and I have an understanding Mum who has spare keys who dashed to my house to take delivery.